CPSS Tech Support

In home technical support for the Geelong Region

Tech Support To Your Door

Disconnecting and then lugging your computer down to a store just makes an already stressful situation that much more difficult. A lot of problems, like networking issues, can't be solved in a shop. That's why we provide a fully mobile service, where we come to you.

We provide on site technical support for a large array of home technologies.


PC & Laptop

Phone & Tablet

Networking & Printing

Home Theatre

About Us

CPSS Tech Support is a small business that's been servicing the Greater Geelong region since 2017. Our objective has always been to provide honest, reliable support and advice to customers, and to develop a solid reputation within the Geelong region as a name people can trust.


FAQ:

How does your service work?

When you contact us, we'll organise a time to visit you at your home. Usually, problems can be solved in the hour allocated for your booking, however if the issue cannot be resolved within the allotted hour, our technician will speak to you before incurring additional time and cost to you. In the rare event a problem cannot be resolved on site (for example, due to a lack of parts), we will offer to take the device with us, have it repaired, and return it to you, at no additional cost to you.

I live outside the Geelong region, can I still book?

If you live outside the Geelong region, please feel free to contact us for a quote. We may still service your area (such as Torquay or Barwon Heads), however an additional fee will likely be incurred due to the extended travel time.

My computer has stopped working, will I lose my data?

We understand that when a computer stops working, often the most important thing to you is saving your documents and photos. We will always prioritise saving a customer's data, and will make every attempt to ensure all important files remain secure. However, if the problem is caused by the hard-drive, or an especially potent virus has infected the system, the data may not be recoverable.

What are your payment options?

We currently accept cash and credit card transactions. Payment is required at the completion of service.

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